Return to the main help page.


Discussion forums let you discuss topics relevant to the community. A community may have more than one discussion forum in order to group related discussions together.

When you view a discussion forum, you see a list of the discussion topics and the most recent discussions are shown first. Important discussions can also be pinned to the top of the list. Clicking on an individual discussion shows all the messages in that discussion.

If you have permission to start a new discussion or reply to an existing discussion, the option will be shown.

Some communities allow people to add discussion messages directly from email. In this case, then the community's email address will be shown on the community homepage. Alternatively, you can just reply from your email client to a discussion message you receive.

If a message has been sent with one or more attachments then these can be accessed when viewing the message, if the settings for the community allow attachments.

Creating a Forum

A new forum is created with a name and description. You can also specify who can start new discussions in the forum, who can reply to discussions, and who can modify or delete messages.

Other Information

One or more items (eg. files, pictures etc.) may also be associated with an individual message, if related items are enabled for that message. This is done by adding a new Related Item to the message. These related items are then also visible to other community members, when they view that message, in the "Related Items" section.

Return to the main help page.

Does this answer your questions? If not, or if you would like more information, please contact support.